.png)
the Service Desk - Team
Our Team is Poised And Ready to Fix Your Technology Needs
Alexia Rivera
I’m a SOC Analyst with a deep-rooted fascination for the ever-evolving world of cybersecurity. To me, defending a network is like solving a high-stakes puzzle—it requires constant vigilance, quick thinking, and a genuine love for digging into the 'why' behind every alert. I specialize in monitoring digital environments and identifying potential threats before they can make an impact, ensuring our infrastructure stays resilient and secure.
Outside of the 'digital trenches,' I’m a big believer in balancing technical precision with creative expression. You can usually find me covered in paint or glue working on my latest arts and crafts project, or planning out my next tattoo—I view ink as just another form of storytelling.
At home, my life is managed by my cats, who are arguably more demanding than any firewall I’ve ever configured. Whether I’m analyzing logs or sketching out a new design, I bring the same level of passion, curiosity, and attention to detail to everything I do.