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The Service Desk: Services
We are all about customer service at the Service Desk. Take a look at some of our services below.
Our Services Can Be Divided Into Two Separate Categories
Small Business Managed I.T. Services
You are the expert of your business. We are the experts of your technology. The Service Desk can be your virtual I.T. department handling all incidents, break/fix repairs and consultations that may arise.
Computer & Network Repair
We also handle one-off repairs. If your computer isn't working the best, give us a call to schedule a remote or onsite repair. We will fix your issue quickly and efficiently so you can get back to working.
Small Business Managed I.T. Services
Managed Services is a term that is well known in large corporations, but not so much in the Small to Medium sized Business realm. This is something we wish to change.
Small businesses don't have the time or resources to have a full time I.T. and InfoSec department.
The Service Desk can manage your computers, network and cyber security protection giving you a complete coverage for your tech needs. But we don't stop there!
We also offer:
- Wired & Wireless Network Management
- Remote & Onsite Technician Support
- I.T. Consultation
- Proactive Approach to Computer Management
Computer & Network Repair
Sometimes you just need something fixed. The Service Desk also takes care of all your break/fix requests. Whether your computer isn't working properly, your network is slow or your printers won't print...the Service Desk is here to help.
- Remote & On-Site Support
- Convenient Online Scheduling
- Professional, On Time Technicians
FREQUENTLY ASKED QUESTIONS
Do you replace or upgrade hardware?
Sure! Hardware can be replaced in your office at a discounted rate.
Do you offer on-site support?
Yes we do! If your issue cannot be resolved remotely, a technician will be dispatched on the next day to address your hardware needs.
Can I try out your service before I buy?
Absolutely! We offer a two week free trial. Cancel anytime before your trial ends and you won't be charged anything.
Do you support mobile devices?
Yes, we can offer limited support for mobile iOS and Android devices.