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the Service Desk - Team
Our Team is Poised And Ready to Fix Your Technology Needs
Robert Leal
Robert is the proud and esteemed founder of The Service Desk. From his humble beginnings as a IT Support Technician, he has developed a skillset that is surpassed by none.
For over 24 years, he has worked in the I.T. field and set his focus on Cyber Security for the past 8 years. He holds positions as vCIO for multiple profit and non-profit organizations and teaches an Associates Degree program in Cyber Security to students in the Dallas area.
Family means everything to Robert. He shares his home with his wife, two daughters and five cats. In his free time, he enjoys working with his hands and expanding his knowledge through reading and practice.
Robert's education and current Industry Certifications include:
- Bachelor's of Science, Information Technology Security
- Currently pursuing Masters of Science at The SANS Institute
- GIAC Certified Incident Handler GCIH
- GIAC Security Essentials GSEC
- CompTIA Pentest+
- CompTIA CySA+
- CompTIA A+
- CompTIA Network+
- CompTIA Security +
- CompTIA Linux+
- CompTIA Project+
- Cisco CCENT
- Cisco CCNA Routing & Switching
- Cisco CCNA Security